Hi, Phoenix. We are so excited to welcome you back.
It’s time to reclaim your time and fun. We’ve taken extensive measures to ensure the safety of our guests.
At Gila River Hotels & Casinos, your safety and comfort are our #1 priority.
We can't wait to see you, do you!
Guests and team members will have their temperatures taken upon entry at controlled limited entrances. Should a guest or team member’s temperature be at or above 100.4 degrees, a Willsecond test will be administered. If it remains elevated, they will not be allowed entry.
Masks will be required by guests and team members while inside the property. Should you not have a mask, one will be provided.
Smoking is prohibited on the gaming floor until further notice. There will be designated smoking areas, which are:
Hand sanitizer and wipes has been placed throughout the property for guest and team member use at self-serve sanitization stations. Look for the bright green signage.
Gain access to exclusive perks and privileges with THE Card®. Earn and use points across all three properties plus participating partners.
$10 off for GRIC members (enrollment card required), Group Sales and Hotel Sales Package clients and GRGE Team Members.
Gila River Casinos Players Club card members receive the following discounts based on tier level Emerald $5, Ruby $10, Gold $15, Platinum $20. All discounts are per ticket, 4 tickets maximum per Players Club member. Tickets are at retail pricing when purchased online or by phone. Discounts are available at the Box Office only.
All Guests under 21 must be accompanied by a ticketed adult 21 or older.
Additional taxes and fees may be added at checkout. Prices subject to change. All sales are final. No refunds or exchanges.
Complete a Request form for your Win/Loss Statement and/or Tax Form at the Players Club.
Players Club can generate Win/Loss Statements for you. If you are requesting copies of your tax forms, fill out the form and then send it to Revenue Audit to process.
Call Camilla Benally at
800-946-4452 ext 1998
Monday - Friday, 7:30AM - 3:30PM